Newshades Pressure Washing Service FAQ

A: Pressure washing uses high-pressure water to remove tough dirt, grime, and other buildup from durable surfaces like concrete driveways and brick. Our specialized soft washing method, on the other hand, uses a low-pressure stream combined with professional cleaning solutions. This is the ideal and safest way to clean delicate surfaces such as vinyl siding, roofs, and painted wood.

A: Soft washing is the recommended method for residential siding because it effectively removes mold, mildew, and algae without the risk of causing damage or dislodging the siding, which can happen with high-pressure washing. Our soft washing techniques ensure a thorough and safe clean for your home.

A: Shotgun fungus, also known as Artillery fungus, is a tough, spore-producing fungus that is very difficult to remove with standard soft washing methods. While we can attempt to treat it, complete removal is not always guaranteed. This fungus originates from decaying mulch, especially shredded wood mulch. To prevent it, we recommend using non-wood alternatives like rubber mulch or stone, or keeping a barrier of rock or gravel between your mulch beds and your house.

A: Oxidation is a natural process where a dull, faded, or chalky film develops on your siding as the pigments are exposed to oxygen and dirt. You can easily test for oxidation by wiping the surface with a dark cloth; if a fine chalky powder comes off, your siding has oxidation. This is a common issue with vinyl siding.

A: Our standard window cleaning service includes a streak-free clean for both the interior and exterior glass, along with wiping down the window frames and sills. We use a professional, eco-friendly cleaning solution to ensure a crystal-clear finish.

A: Yes, our team has the necessary equipment and expertise to safely and effectively clean windows on both residential and commercial buildings of multiple stories. We assess each job to determine the best approach for a perfect clean and professional result.

A: While we can clean most dirt and grime, we cannot remove hard water stains, deep scratches, or etching that has permanently damaged the glass. These issues require glass restoration or replacement, which is not part of our standard cleaning service.

A: A failed window seal on double-pane glass occurs when the airtight seal between the two panes is broken, allowing moisture to get in. This often appears as a foggy or cloudy film between the panes that cannot be cleaned, and it may also cause a milky or smeared look on the glass.

A: Cloudy pool water can be caused by a few different issues, including poor filtration, an imbalance in your water chemistry (like pH or total alkalinity), or an excess of dissolved solids and organic waste. Our pool service includes a full check of your water chemistry and equipment to identify the problem and restore your pool's clarity.

A: Green water is a classic sign of algae growth. We can treat this problem quickly by shocking the pool to kill the free-floating algae and then adding a specialized algaecide to prevent its return.

A: Yellow dust on the walls and floor is typically mustard algae. Black spots are a sign of black algae, which is a very tough and resistant type of algae that requires a targeted treatment. We have specific products and methods to get rid of both of these stubborn algae types.

A: Pink slime is a bacteria that can sometimes appear in pools, often introduced by swimmers. It looks like a pinkish film. Our service includes a full assessment and treatment to safely eliminate this bacteria.

A: These issues are usually a sign of a chemical imbalance. Burning eyes can be caused by a pH level that is too high or too low. Sudsy water often indicates an overuse of certain chemicals, while a salty taste can be caused by high levels of total dissolved solids. Our technicians can test your pool's water chemistry and make the necessary adjustments to get it back into balance.

A: We recommend testing your pool water at least once per week, and more frequently during hot weather or periods of heavy use. Regular testing is crucial for ensuring the water is safe and balanced, which prevents issues like algae growth and equipment damage.

A: Proper circulation and filtration are key to a healthy pool. The pump circulates the water, while the filter removes dirt and debris. Running your pump for the right amount of time each day ensures that the water stays clean, clear, and properly sanitized.

A: Even when your pool is closed, a maintenance routine is still important. We recommend testing your pool water once or twice a month to ensure there's still a sufficient amount of sanitizer. Pool owners in warmer climates should test more frequently. Of course, if the water is frozen, you won't need to test it until it thaws.

A: Closing an above-ground pool for the winter involves several steps to protect it from the elements. First, we clean the pool thoroughly and adjust the water chemistry for the off-season. We then lower the water level below the skimmer and return jets. Finally, we drain and prepare the filter, pump, and heater, and install a proper winter cover to keep the pool clean and secure until spring.